TERMS OF SERVICE

Effective January 27, 2026

The legal fine print.

The rules that govern your use of Dumpling. Kept in one place, so you always know where to find them.

WELCOME TO DUMPLING

We are happy to welcome you to our community.

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS: THESE TERMS INCLUDE A CLASS ACTION WAIVER AND RESOLUTION DISPUTES BY ARBITRATION INSTEAD OF BY A COURT PROCEEDING. IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE SERVICES IN ANY MANNER.

Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”). If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at mygig@dumpling.us or:

Dumpling I
2991 Sacramento St.
Unit #341
Berkeley, CA 94702

These Terms of Service (the “Terms”) are a binding contract between you and Dumpling I, Inc. (d/b/a Dumpling, “we”, “us”). You must agree to and accept all of the Terms, or you don’t have the right to use the Services. Your using the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. These Terms include the provisions in this document, as well as those in the Privacy Policy and Copyright Dispute Policy.

Will these Terms ever change?

We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention by placing a notice on the Dumpling website, by sending you an email, and/or by some other means. If you don’t agree with the new Terms, you are free to reject them; unfortunately, that means you will no longer be able to use the Services. If you use the Services in any way after a change to the Terms is effective, that means you agree to all of the changes.

What about my privacy?

Dumpling takes the privacy of its users very seriously. The Dumpling Privacy Policy is available at dumpling.us/privacy.

The Children’s Online Privacy Protection Act (“COPPA”) requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 16. We do not knowingly collect or solicit personally identifiable information from children under 16; if you are a child under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible.

What are the basics of using Dumpling?

Dumpling is a platform that provides tools for Business Owners to facilitate transactions with Clients. Business Owners can use the various tools and features of the Services to set up and update their business profile, promote their business, schedule appointments with Clients, collect payment from Clients, manage and communicate with Clients, purchase items on behalf of Clients, and other functions. Clients can use the Services to schedule bookings, view upcoming appointments, pay for Business Owner Services, communicate with Business Owners, and other features.

You may be required to sign up for an account on a mobile device verify your mobile phone number. Business Owners must use one of the Dumpling mobile device applications for Business Owners, which include the Dumpling Grocery Boss and Dumpling Drive Boss applications (together the “Dumpling Owners Apps”) and Clients must use one of the Dumpling mobile device applications for Clients, which include the Dumpling Grocery and Dumpling Drive applications (together the “Dumpling Apps”) in order to use the Services.

Additional Restrictions

Without limiting the foregoing, Clients agree that they will not request any of the following items through the Services, and Business Owners agree that they will not purchase these items for Clients (such items, together with any items purchased in violation of local or federal law, “Restricted Items”):

  • Gift cards, gift certificates, prepaid cards, prepaid phone cards, and related items;
  • Counterfeit goods; illegally imported or exported goods;
  • Cannabis and related goods;
  • Tobacco, e-cigarettes, and e-liquid;
  • Prescription-only products;
  • Weapons and munitions; gunpowder and other explosives;
  • Toxic, flammable, and radioactive materials;
  • Pornography and other obscene materials;

You agree that if Dumpling discovers that a Restricted Item has been requested, Dumpling has the right to cancel all or part of the relevant order; if Dumpling discovers that a Restricted Item has already been purchased, Dumpling has the right to require that the Restricted Item be returned.

What are my rights in Dumpling?

The materials displayed or performed or available on or through the Services, including, but not limited to, text, graphics, data, articles, photos, images, illustrations, User Submissions, and so forth (all of the foregoing, the “Content”) are protected by copyright and/or other intellectual property laws. You promise to abide by all copyright notices, trademark rules, information, and restrictions contained in any Content you access through the Services, and you won’t use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, commercialize or otherwise exploit for any purpose any Content not owned by you.

You understand that Dumpling owns the Services. You won’t modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section), create derivative works based on, or otherwise exploit any of the Services.

Refunds.

By accepting payment through Dumpling, you agree to provide refunds and adjustments to Clients in accordance with these Terms for your Business Owner Services. The amount of the refund cannot exceed the amount of the Business Owner Service fee, Gratuity, less Processing fees.

Indemnity.

To the fullest extent allowed by applicable law, you agree to indemnify and hold Dumpling, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to your use of the Services.